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Our Surveys

Survey Findings

Survey FAQ

Survey Hotline

Get in Touch

Our phone lines are open from Monday to Friday, 8.30am to 5.30pm.

Business Census Hotline

Business Census Hotline: 6320 7722

Individual/Household Survey Hotline

For all surveys: 6320 7777

For Monthly Labour Force Survey: 6320 7777

For Comprehensive Labour Force Survey: 6320 7777, phone lines are open from Monday to Friday, 8.30am to 9.00pm, and Saturday & Sunday, 9:30am to 5:00pm.

Establishment Survey Hotline

For all surveys: 6320 7722

By Email

If you wish to drop us an email, please use this form and we will get back to you as soon as possible.

Is this regarding the individual/household or company side?

Business Census
Individual/Household
Company

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If you’ve encountered any technical issues while you were using our survey platform, please click on the respective link below to complete a form.

Business Census Issues

Individual and Household Survey Issues

Company Survey Issues

Survey FAQ

I don't have a SingPass, is there another way to login?

Getting a SingPass is very easy and quick, all you need to do is to head to their registration page, follow the steps, and you'll be done in under 5 minutes. We recommend using SingPass to login as it's a safe and secure account that gives you access to online government services, such as your CPF and IRAS.

If you wish to login through a different option, there's a choice to do so below the 'SingPass Login' button.

Why was I selected for this survey?

MRSD uses a stratified random sampling design to gather data that represents Singapore’s total population. In stratified random sampling, the population is divided into groups called strata. Samples are drawn from each stratum and combined to form the final result. This sampling method better represents the total population.

For our main household survey (Labour Force Survey), households are randomly selected by AI. This selection is based on geographical area and housing type. This is called a two-stage stratified sampling design.

During the first-stage selection, the sampling divisions are divided into three main housing types, namely, 'Public Flats', 'Private Houses and Flats' and 'Others'.

In the second-stage, housing units within each selected sampling division are further divided by housing types: (i) HDB flats and other public flats; (ii) Condominiums and private flats; (iii) Landed properties; and (iv) Others, which include shophouses and attap/zinc-roofed houses. From these groups, a fixed number of housing units for a survey is selected.

Why do we need the Labour Market Surveys?

The survey data helps us to get reliable national manpower statistics, which includes unemployment and employment figures, which are some of the closely monitored indicators of Singapore’s labour market and economy. These statistics help in shaping national manpower policies and programmes that will affect many of us.

For example, measures to promote employment of older workers, women returning to work from maternity leave, and the Workfare Income Supplement scheme for low-wage workers were all formulated using data compiled from our surveys.

Our survey data also helps workers, job seekers, and employers in making informed decisions on career and human resource matters. Your survey input can and will make a difference.

If the households identified for the survey cannot be contacted, why can't MOM select other households for the survey?

The houses are selected in such a way that they are representative of the population. If we interview households which are not selected, the sample will not be representative of the population and the survey results will not be reliable.

Is participation in the surveys compulsory?

Yes, for official government surveys that are conducted under the Statistics Act (Chapter 317), households that have been selected will need to provide the relevant information.

Why don't you obtain household information from other government departments?

Other government departments do not have all the data we require, such as whether a person is looking for work or why a person is not working. Their databases may not be up-to-date for our requirements as well, so using their data might cause the survey results to be inaccurate and not reliable.

For example, income reported to IRAS is for the previous year and we do not know whether the individual is working on a full or part-time basis.

Also, the law may not allow other departments to disclose personal information. Our surveys are an example: it is conducted under the Statistics Act, which states that personal information cannot be disclosed to anyone, not even to other government departments.

Why should I answer such personal questions?

The Ministry's objective is to obtain combined data. We are not interested in collecting personal information of individuals, but the combination of each individual’s data is vital to forming an accurate picture of Singapore’s workforce. Each question is necessary for the production of the required statistics.

We also ensure the confidentiality and safety of the data you provide.

I am only a tenant here. Why don't you get my landlord's particulars instead?

The survey seeks to collect information of every individual living in the household selected. If your landlord is also staying in this address, we will need to obtain his information too.

I am only a foreigner here. Why should I answer your questions?

The survey covers every person in Singapore, including foreigners living, working, or studying here. We would require information of yourself and your family members if they are residing in this household.

How do you select the sample used in surveys for companies?

For us to get sample that properly represents the whole of Singapore, companies are first stratified by industry and company size. All companies with at least 25 employees are included in the survey. A sample is then drawn from the remaining companies, stratified (sorted) by industry and employee size group. The sample is randomly generated by computer.

I've received a letter from the MRSD, what should I do?

The letter is either a notification of the upcoming survey or a reminder to complete and submit the survey. In both cases, please complete the survey questionnaire by the date specified in the letter.

If you have internet access, we encourage you to complete it online via the Manpower Survey Online System (MSOL). A CorpPass account is needed to complete our surveys and Business Census Registry.

If you require assistance in filling in the survey questionnaire, please call the officer handling your company's case (as indicated in the survey notification letter), from Monday to Friday, between 8.00am and 5.30pm. You may also email your enquiries or feedback to mom_msol_estab@mom.gov.sg.

My company doesn't have a CorpPass account, how do I sign up for one?

Similar to SingPass for individuals, CorpPass is used for companies and businesses. CorpPass allows companies and other entities to do online transactions with over 140 Government services. Registering for CorpPass is also very simple – head to their registration page and follow their steps to set up your account.

What is the Business Census?

The Business Census is an online registry that targets companies/organisations in Singapore. It is basically an employee registry for their Singaporean and Permanent Resident employees, and requires data such as their full name, job title and scope, working location, etc.

It is a new e-service that aims to get up-to-date data on employment and geospatial job data, which will provide the Government new insights in Singapore's labour market. Similar to our surveys, it is covered by the Statistics Act and is compulsory to complete, should your company be selected for it.

Is participation in the surveys compulsory?

Yes, for official government surveys that are conducted under the Statistics Act (Chapter 317), companies that have been selected will need to provide the relevant information.

What should I do if I am unable to submit the form by the closing date?

If you have difficulty submitting the completed survey by the closing date, please do not hesitate to contact the officer handling your company's case. Our officer will try to accommodate your request for extension where possible.

Some of your questions are not applicable to my industry/company. Do I still need to answer your questionnaire?

Yes. The Ministry's objective is to obtain combined data that can give us an overall picture of Singapore’s current manpower situation. Every question is necessary for the accurate production of national statistics.

If you are unable to answer those questions as they do not apply to your company, please answer them as NA (not applicable).

Why was my organisation selected for the survey? Why can't MOM select another company for the survey?

The companies are selected in such a way that it is representative of the population. If we survey companies that were not selected, the sample would not be representative of the population, and the survey results would not be reliable.

Why are there so many surveys from different government agencies? Can't these surveys be consolidated into one?

The different surveys conducted by different government agencies are crafted in a way to gather specific information that those agencies are looking for. The definitions used in each survey and the target survey groups may also be different. All these factors make it difficult for the government agencies to consolidate the different surveys into one.

I have already participated in the survey last quarter. Can your department obtain the required information from the earlier survey?

The Ministry needs the latest information in order to compile timely and reliable national statistics. This is crucial for our continuous review and formulation of manpower policies and programmes, for the benefit of the business community and community at large.

Our Surveys

Business Census

The Business Census is an online registry that targets all companies and organisations in Singapore. Companies are required to provide job and work location details of all Singaporeans and Permanent Residents who are under the establishment’s payroll.

It collects geospatial and employment data that our current surveys do not collect, which will be used for urban and transportation planning. Insights into employee movement and occupational trends (e.g. older workers and fresh graduates) could help in policy planning as well. It is also covered by the Statistics Act (Chapter 317), and is compulsory to complete.

In order to ensure the quality of data collected, the registry should be completed by either the business owner or a HR manager. A CorpPass account is required to access the Business Census through the “For Companies” button above. If you do not have a CorpPass account yet, simply head to their registration page and follow their steps to set up your account.

Core Surveys

For Individuals/Households

Comprehensive Labour Force Survey
We collect detailed data on employment, unemployment, characteristics of the labour force, and economically inactive.

Monthly Labour Force Survey
We use this to collect unemployment data over the course of six months. It’s a monthly survey that provides a better overview over unemployment, as it closely tracks our respondents’ changes across that period.

For Companies

Quarterly Labour Market Survey
We collect data on retrenchment, labour turnover, job vacancies, standard hours, and overtime hours worked.

If you wish to find out more about our past surveys, please click on Survey Findings above.

Which surveys are currently ongoing?

For Individuals/Households

National Survey on Employment (2019)
This survey will run from 11 December 2019 to 31 January 2020.

Our survey seeks to understand the employment experiences of locals during job transitions. The sample size will be 3,508 individuals.

Respondents can complete the survey online or through the phone. If needed, data clarifications will be made over the phone.

Job Search Experience Survey 2019
This survey will run from 1 November to 15 December 2019.

The survey seeks to understand the job search and employment experiences of locals in the past year, such as the type of jobs taken up and challenges faced during their job search. The sample size is 2,227 individuals.

Respondents can complete the survey online or through the phone. If needed, we will contact respondents through their given phone numbers to clarify the data that they have submitted.

Adult Training Survey 2019
This survey will run from 1 November to 15 December 2019.

The survey seeks to obtain information on training participation, expenditure, and outcomes of locals. It also seeks to find out more about the types of job-related training that were taken up over the past year. The sample size is 2,090 individuals.

Respondents can complete the survey online or through the phone. If needed, we will contact respondents through their given phone numbers to clarify the data that they have submitted.

For Companies

Labour Market Survey, January – March 2020
For SN beginning with A, B, K, M, P or S (eg. A10-23456, P20-98765, M30-55555)

This survey gathers manpower-related data such as labour turnover, retrenchment and job vacancies. It covers around 16,731 private sector establishments with at least 25 employees, and also the public sector.

Respondents can complete the survey online; data clarification will be done over a phone call.

Survey on Employer-Supported Training
For SN beginning with N, K, L, M, Y, W or S (eg. N10-23456, P20-98765, M30-55555)

The surveys aims to collect information on establishment supported training - expenditure, outcomes, frequency and how well supported they are. It covers around 6,561 private sector establishments with at least 10 and above employees, and also the public sector.

Respondents can complete the survey online; data clarification will be done over a phone call.

Survey on Employment of Older Workers and Medical Benefits
For SN beginning with A, M, P or S (eg. A10-23456, P20-98765, M30-55555)

The surveys aims to collect information on Older Workers employment arrangements and companies’ medical benefits. It covers around 4,517 private sector establishments with at least 25 employees, and also the public sector.

Respondents can complete the survey online; data clarification will be done over a phone call.

Employment Survey for Establishments (Medical Benefits)
For SN beginning with D (eg. D90-23456)

The surveys aims to collect information on companies' medical benefits. It covers around 3,190 private sector establishments with 10 to 24 employees.

Respondents can complete the survey online; data clarification will be done over a phone call.

LOGIN

The Manpower Survey Online System (MSOL) enables survey respondents to submit their information via the Internet for national surveys conducted by the Manpower Research and Statistics Department, Ministry of Manpower.


	OR		OR

ComprehensiveLabour Force Survey

Labour Market Survey

Get in Touch

Survey FAQ

Our Surveys

Business Census

Core Surveys

Which surveys are currently ongoing?

LOGIN

The Manpower Survey Online System (MSOL) enables survey respondents to submit their information via the Internet for national surveys conducted by the Manpower Research and Statistics Department, Ministry of Manpower.

Comprehensive
Labour Force Survey